Powering your growth.
On your terms.

Growing rapidly?

High staffing costs shouldn’t hold you back from hiring the people you need. We help you hire high-caliber remote staff so can enjoy the flexibility to scale, serve more clients, and increase profits, all while keeping overheads low and work standards high.

OUR MISSION

To help you successfully leverage the power of remote staffing so you can grow faster.

Excellence: It’s who we are

High-caliber people

South Africa is the ideal destination for remote staffing, thanks to its highly educated workforce and excellent English skills. Our team’s professionalism is a given, but it’s their genuine helpfulness and friendliness that sets them apart.

High-touch involvement

As a reliable bridge between you and your remote staff, we’re actively involved in making sure you’re getting maximum value from your remote team. With streamlined processes and bulletproof oversight, we focus on making the process convenient and valuable.

Meet the team

The big-thinking visionaries behind MSA Outsourcing Solutions

President & co-founder

As the co-founder of MSA Outsourcing Solutions, Aryeh is a bold visionary and implementer-par-excellence. Aryeh’s deepest satisfaction is watching his team help his clients save money while taking as much staffing stress off their plates as possible. 

CEO & co-founder

Michoel is the fearless force at the helm of the business. Known for his unwavering standards, forthcoming nature, and iron-clad integrity, he ensures the team provides a first-class service — down to the minutest details.

Director UK & EU

Under Tzvi’s guidance, MSA Outsourcing Solutions continues to rapidly expand into the UK & EU. A tireless seeker, he’s known for uncovering untapped opportunities for growth — in the employees, the internal systems, and the global business direction.

Director of Operations

Director of Business Development

Head of talent acquisition

Induction & Training Specialist

Administrative Assistant

Business Process Manager (Quality Control)

HR & Employee Relations Manager

Recruitment specialist

Recruitment specialist 

Operations Support Administrator

QA and Performance Manager

Head of Training

Our values

Long-term partnerships

As your long-term partner, we care about more than making the sale. By sharing industry benchmarks, helping set meaningful KPIs, and offering expert guidance, we actively ensure your remote staff adds long-term value so your operation can thrive.

First-world standards

With our founders based in New Jersey & Johannesburg, we understand what it means to operate a first-world business. There’s no culture clash or “they don’t get it”. You get boutique-level professionalism driven by our deep-rooted commitment to excellence.

Relationships matter

You matter to us —  as a fellow human and valued client. You get an invested partner who takes the time to get to know you, your goals, and your values. 

Unconditional transparency

We don’t take your trust for granted. We’ll never convince you to hire more agents than you need or recommend agents unsuitable for the job. Honest, ongoing conversations mean you know what’s happening — even if it’s uncomfortable.

Listening first

We don’t assume we know best, even if we’ve worked in an identical industry or business. Nor do we dictate how you should operate. We listen deeply — and then design a solution that respects your processes and priorities.

First-world standards. Bottom-line savings.

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Build your team without the
sky-high salary costs.

What our clients say

“Every time I got a new account, I would cringe. Now, I can hire 5 people in 2 weeks. We were growing fast and were overworked and desperately needed to hire. But we only got good CVs every few months. and every time I got a new account I would cringe. We had to wait months to onboard a new client. We needed staff that had a good accent, and that were open-minded thinkers, that could learn our company. Now, with MSA Outsourcing Solutions, I can hire 5 people in 2 weeks.  We started out with call center agents, and now, we have 40 agents doing all levels of work; call center, acquisitions and high-level detailed work like auditing.”

Leah Klein

HR Director, Integra Scripts

“We chose MSA because of the level of the employees. Their vocabulary and communication skills are very, very good. We didn’t have to teach them how to use a computer. I have a full team of employees that are operating. They’re working very great. They’re just doing their job. Anytime we will we have people reaching out to them for any concern, or something. They’re always on the ball, responding immediately. We actually started off with two client companies, and because we’ve got MSA providing us with staff, we’ve expanded to serving client companies.”

Lawrence Mendez

Director of Payroll, BedRock Care
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