It’s no secret that customers make choices based on great service and a user-friendly approach to business. Add in factors like clear communication, professional human interaction, and consistent excellence and you have the recipe for success.
If you’re looking for a reputable, results-driven customer contact center to represent your business, we can assist you.
Whether you’re focused on dedicated, results-driven outbound sales and services, strong backend A/R support or exceptionally reliable inbound customer support functions, we can give you exactly what you’re looking for.
Our calls and interactions are all recorded, and all your data is securely backed up and easily accessible.
Call quality and voice quality are monitored in real time, to ensure that your clients are experiencing the very best service at all times. Our customer-facing staff are all excellent English speakers, and constantly receive refresher training to ensure that the highest global call center standards are adhered to.
South Africa boasts some of the most equitably regulated workplace legislation in the world, and workplace regulations guarantee fair practice and protection at all levels, while still costing significantly less than any equivalent US-based call center facilities.
Get in touch with us.